For the supplemental service to work properly, set up WEDOS DNS servers (NSSET) for the domain.
This guide addresses activating WEDOS Protection as an additional domain service. Alternatively, you can add a domain directly in the WEDOS Global interface by following the instructions Protection - Adding a domain ⧉, or via the WordPress plugin ⧉.
For general instructions on how to activate and deactivate additional services, see Services - Additional services.
In this article you will learn:
Activating WEDOS Protection on a domain
Before activating the WEDOS Global add-on service, make sure that the domain uses our DNS servers. You can find instructions in the Domains - DNS Servers (NSSET) article.
You can activate WEDOS Global as an additional domain service as part of your order or additionally in the customer administration. Detailed instructions on how to activate additional services can be found in the article Services - Additional services.
When activated in this way, the system will automatically make these settings:
- change DNS records of type A and AAAA (for the main domain and subdomains falling under the * record);
- Basic Global system settings for the selected variant.
Settings are typically done within 30 minutes of activating the additional service or detecting a change of DNS servers to ours.
After the domain is set up or immediately after activating the additional service in the customer administration, the system adds the selected domain to the WEDOS Global ⧉ administration.
In the domain details, make sure the DNS settings are OK. If it is not, point the domain to WEDOS Protection in the customer administration, or set the correct DNS records manually.
Common problems
Common problems with activating WEDOS Protection include:
Error automatically pointing a domain to Protection
Problem: DNS records of a domain are still pointing to the hosting instead of WEDOS Global after activating the additional service.
Solution: If you have a domain registered with us, point it to WEDOS Protection by following these instructions. For more detailed information and instructions on how to manually set up DNS for WEDOS Global, see the article Protection - DNS and destination IP addresses ⧉.
Frequently Asked Questions
Can I activate the trial version of the service this way?
Not in its entirety. You can only cancel and get a refund for additional services within 7 days of your order. To use the full trial version, activate it by following the instructions in Protection - Subscription ⧉.