Administration - Contact Directory

The contact directory is only for quick filling in of the form data. Changing a contact in the address book will not be reflected in the previously filled in data!

In this guide you will learn:


To add a contact to the address book

To add a new contact to your address book, follow these steps:

  1. Log in to the customer administration ⧉.
  2. Select My Account Customer from the top menu.
  3. In the left-hand menu, select Contact Directory.
  4. Click on the Add new contact link.
Link to add a new contact to the address book
Link to add a new contact to the address book

On the following page, enter the contact's details, tick the consents and click Add.

Many of the forms where you enter data will also offer you the option to save the completed data to the directory.

Saving a contact filled in the form to the contacts directory
Saving a contact filled in the form to the contacts directory

Edit or delete a contact

To edit or delete a contact, enter the following steps in the contact overview:

  1. Log in to the customer administration ⧉.
  2. Select My Account Customer from the top menu.
  3. In the left-hand menu, select Contact Directory.
Edit and delete buttons in the contact overview
Edit and delete buttons in the contact overview

To edit a contact, click the pencil icon on the left side of the contact overview.

Use the red cross on the left side of the contact overview to delete a contact.


Filling in the contact form

If you have contacts stored in your address book, a list of them will appear before each form requesting a person or company's details.

Clicking the fill link will automatically enter the data stored for that contact into the form.

Selecting from the contacts directory
Selecting from the contacts directory

Frequently Asked Questions

I changed the contact details in the address book, why did I get a payment request with the old details?

The directory is only used to facilitate the filling in of forms. If you edit the data here, you still need to check the data where it was used and update it by filling in the contact.

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