Disk – Users

On this pageCreating a new userUser settingsFrequently Asked Questions

In this article you will read:


Creating a new user

The system creates the first (main) Disk user automatically when the service is set up. The login details are sent to the service’s billing email.

You can add additional users to a Disk with a capacity of 100 GB (3 in total) and 1-3 TB (5 in total). Follow these steps:

  1. Log in to Customer Administration ⧉.
  2. In the top menu, select Server services WEDOS Disk.
  3. From the services, select the Disk to which you want to add a user.
  4. In the left menu, select New Disk user.
  5. Fill in the user details:
    • Login: User name identifier.
    • Path: Path to the user’s root directory (default /, i.e. the root directory of the Disk).
    • Password email recipient.
  6. Confirm the settings by clicking Create User.
Example of creating a new user with access to the Documents folder
Example of creating a new user with access to the Documents folder

User settings

In the user settings, you can:

  • enable or disable Disk availability via the protocols FTP, rSync and SMB (more information in the guide Disk – Connecting Devices);
  • delete the user (not possible for the main user);
  • change the user’s password;
  • change the directory that is the default for the given user (not possible for the main user).

Saved changes take effect within 30 minutes.

To open the user settings, follow these steps:

  1. Log in to Customer Administration ⧉.
  2. In the top menu, select Server services WEDOS Disk.
  3. From the services, select the Disk whose users you want to edit.
  4. In the table WEDOS Disk users click the user’s name.
  5. Make your changes and click the corresponding button to save them.
Changes to the main Disk user
Changes to the main Disk user

Frequently Asked Questions

How can I allow even more users to use the service?

Each Disk variant has a maximum number of users that cannot be increased. You can connect multiple devices through one user account, but we cannot guarantee that the transfer will work correctly when several devices are connected from one account at the same time.

Was this article helpful?

Your feedback helps us improve our articles.

Your message goes to the documentation team, who do not reply to it. If you need help, contact us using the contact form. Do not include passwords or personal data.

Didn't find what you were looking for?

Ask other customers on the Help community website.