WebMail – Search

On this pageSearching in WebMailFrequently Asked Questions

The screenshots were taken in the new template Elastic. If you are using the older template Larry, follow the text instructions, or at least temporarily change the template according to the guide.

In this article, you will learn:


Searching in WebMail

You will find the search bar on the right side of the client, above the list of emails. Click the magnifying glass icon to open the search menu.

WebMail client search menu
WebMail client search menu

The default search looks through the current folder and searches only the email subject and the sender’s name or address.

You can also set the following here:

  • Search locations. You can also search the names or addresses of the recipient, the Cc recipient, or the Bcc recipient. You can also search the message body or the entire message, but if you have a large number of emails in your mailbox, this can slow down the search considerably.
  • Date. You can limit the search by date to messages newer than a week, newer than a month, newer than a year, older than a week, older than a month, or older than a year.
  • Scope. You can search in the current folder, in the current folder with its subfolders (for example, the folders of received mail), or in all folders, including the trash and spam. If you have a large number of emails in your mailbox, searching all folders can slow down the search considerably.

Frequently Asked Questions

What if I don’t know exactly where to look for an email?

Switch Scope to All folders.

What should I do if the search takes a very long time?

Clean up the messages in the folder being searched, or narrow the search criteria.

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