This guide covers the specifics of connecting to SFTP on WMS web hostings. Apart from the exceptions described in this article, the same procedures apply as for FTP on Webhosting, which you can find in the articles FTP – Login, Webhosting – FTP Accounts and Webhosting – File Management.
In this article, you will learn:
Logging in to SFTP
The WebFTP online FTP client does not support SFTP login! Use a desktop client, for example FileZilla.
You can log in to SFTP on a WMS web hosting using one of these options:
Logging in with a username and password
Logging in with a username and password works the same way as a regular FTP login to a web hosting, with these differences:
- The WebFTP online client does not support this login. Use a different client, e.g. FileZilla.
- In the menu, select the SFTP protocol, or add sftp:// to the beginning of the server address (depending on the FTP client you use).
- Set the connection port to 22.
Logging in with an SSH key
If you have a generated private and public SSH key, you can use them to log in via SFTP. Follow these steps:
- Log in to the Customer Administration ⧉.
- In the top menu, click the tab Hosting services WMS.
- From the list, select the WMS whose web hosting you want to add the SSH key to.
- In the left menu, click Webhosting list.
- Select the web hosting you want.
- In the WMS web hosting detail, in the table SFTP accounts select the specific SFTP account.
- In the field Public SSH key string paste the text of the generated public key.
- Click the button Add Key.

Frequently Asked Questions
Can I connect to the WMS server using SSH?
No, an SSH key can only be used to connect to SFTP.