In this article, you will learn:
- How to set the billing currency
- How VEDOS charges VAT to foreign customers
- Frequently asked questions
Currency settings
Always send the exact amount in the specified currency according to the payment request or invoice. Avoid converting currencies anywhere other than directly in Customer Administration!
The system automatically sets each order’s billing currency based on the customer’s country in the billing details. It sends the payment request in this currency.
WEDOS accepts payments in these currencies:
- CZK
- EUR
- PLN
- USD
The currencies available for payment vary according to the customer’s country and legal status. The table shows the available payment options:
| Country | VAT registered (valid VAT ID) | CZK | EUR | PLN | USD | VAT charged |
|---|---|---|---|---|---|---|
| CZ | Yes/No | Yes | ||||
| EU* | Yes | No | ||||
| EU* | No | Yes | ||||
| PL | Yes | No | ||||
| PL | No | Yes | ||||
| Other countries | Yes/No | No |
Select the payment currency in the administration interface where you initiate payment. For payment instructions, see the article Billing – Order Payments.
VAT charging
If you are a customer from the European Union outside the Czech Republic and are VAT registered in your country, we bill your orders without VAT and you account for VAT in your own country.
If you are not VAT registered, leave the VAT ID field in the order blank.
Order forms for all services verify the VAT ID entered. For an EU VAT ID outside the Czech Republic, the system checks:
- VAT ID validity,
- VAT registration status,
- whether the company (person) name obtained from the VAT ID matches the company (person) name in the order’s billing details.
If any of these conditions is not met, the order cannot be completed.
We do not charge VAT to customers from countries outside the EU.
Credit Account
If you want to Credit Account activate it with us and have it billed without VAT, contact us using the form ⧉.
Frequently asked questions
Can you change the currency on my billing documents?
On request through the form ⧉ we can change the payment request currency only for customers outside the EU and VAT-registered EU customers (excluding the Czech Republic). The tax document/invoice currency matches the currency selected when paying.