Billing
This set of guides covers overviews and settings for billing across your entire customer account, as well as Credit Account. For an article about billing for individual services (billing documents for Webhosting, domains, etc.), follow the link Services – Billing Details. · 9 articles
Recommended articles
Articles 6
Paying for orders
How to pay for an order, which payment methods VEDOS supports and how to resolve common issues.
Billing – Payment Methods
This article explains how to pay for WEDOS services using the Credit Account, bank transfer and online methods such as card or bitcoin.
Billing – Order and Document Overviews
This article explains how to list all orders and documents in Customer Administration.
Billing – Details on Issued Documents
This guide explains how to change details on issued billing documents.
Billing – Foreign Customers
This article explains how to set the billing currency and how WEDOS charges VAT to foreign customers.
Billing – Sending Accounting Documents
This article explains how documents are sent by email and how to obtain them in Customer Administration.
Credit Account 3
Credit Account – Manual
This article explains what the Credit Account is and what it is used for, how to create it, top up credit, pay for services and close…
Credit payments
Which services you can pay for from the Credit Account, how to pay for a new order or issued invoice, how to set up automatic service payments and how to resolve common issues.
Credit Account – Statements
This article explains how to view Credit Account transactions, generate a statement and change billing details.
Didn't find what you were looking for?
Ask other customers on the Help community website.