Knowledge Base›Storage›User Accounts

CD – User Accounts

On this pageCD User AccountCreating a New UserManaging a CD AccountFrequently Asked Questions

The CD service will be discontinued. The service can no longer be ordered. Existing customer services will keep working until the final shutdown, and we will inform you of its date in good time by email.

This article covers user accounts of the CD service. For a guide to managing user accounts of the WEDOS Disk service, see the article Disk – Users. If you need to manage an account in the Customer Administration, go to the article Administration – Customer Account.

In this guide you will learn:


CD User Account

The CD service uses a unique WEDOS ID account for login. This account may, but does not have to, use the same email as your customer account (used to log in to the administration). Each WEDOS ID account can currently log in to only one CD service.

You can assign one WEDOS ID account to at most one CD service.


Creating a New User

Creating a new CD user takes two steps – after creating the user, you still need to activate.

Create a new user account by following these steps:

  1. Log in to the Customer Administration ⧉.
  2. In the top menu, click the CD.
  3. Select the WEDOS CD for which you want to create the user.
  4. In the left menu, choose NextCloud Users (X).
  5. In the user list, click New user.
  6. Fill in User email.
  7. Confirm with the button Create.
Link to create a new CD user
Link to create a new CD user

Activating the New WEDOS ID User

Posledním krokem založení nového uživatele jste si nechali na uvedenou adresu zaslat e-mail s přihlašovacími údaji a odkazem na aktivaci účtu. 

Now activate the account by following these steps:

  1. Copy the password from the email WEDOS ID – Setting Up an Account for the CD Application.
  2. Click the link to activate the application.
  3. On the page Application Activation fill in the required account information, security questions and the password.
  4. Confirm the activation with the button Activate.
Sample email about setting up an account for the CD application
Sample email about setting up an account for the CD application

Managing a CD Account

After activation, you can only change the password of a WEDOS CD account. You can also deactivate it (prevent the user from logging in) or delete it.

You can also change the password within the service WEDOS ID ⧉.

Configure the WEDOS CD account by following these steps:

  1. Log in to the Customer Administration ⧉.
  2. In the top menu, click the CD.
  3. Select the WEDOS CD for which you want to temporarily suspend the user.
  4. In the left menu, choose NextCloud Users (X).
  5. On the left side of the user list, click the pencil icon.
  6. In the Actions box, choose Disable, Change password, or Delete.
Button to show the CD user details
Button to show the CD user details

Blocking an account prevents the user from logging in. Their account remains paired with the given CD service. If you want to remove it completely, delete it.


Frequently Asked Questions

Can one WEDOS ID account be used for multiple CD services?

Currently this is not possible. If you need to give one user access to multiple WEDOS CD services, create a new account for each one, for example using email aliases, which you can add to mailboxes in the settings of.

How do I change my account password if I do not have access to the Customer Administration?

Use the WEDOS ID password recovery form ⧉.

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