This article deals with connecting devices to the Disk via different protocols. If you need to manage service users, follow the instructions in Disk - Users.
In this article you will learn:
- How to get login details
- How to connect Disk via:
- Frequently Asked Questions
Login details
The Disk service can have 1-5 users, depending on the selected option. The first (main) user is created automatically and the system sends the login details by email to the billing address of the service.
You can also find the login details in the customer administration in the service details. You can do this by following these steps:
- Log in to the customer administration ⧉.
- From the top menu, select Server Services Disk.
- From the list, select the server whose data you want to query.
You need the following information to log in:
- Server address: You can find the address in the Technical Information table in the Disk detail.
- Username: You can find out in the WEDOS Disk Users table.
- Password: If you do not know your password, change it according to the instructions Disk - Users.

If you need to create additional users or change the password of the main account, follow the instructions in Disk - Users.
Connecting a Disk via FTP
You can use any FTP client or WebFTP ⧉ directly in the browser to connect the disk via FTP. We recommend using an encrypted variant of FTPS (SSL), specifically explicit SSL (FTPES), where the FTP client connects to port 21 and then switches to encrypted mode.

For more information about connecting to the Drive via FTP, see FTP - Login.
Connecting a disk via rSync
The rsync protocol is used to synchronize files between two locations - it compares the source and destination directories and transfers only the differences. The tool is usually available on all Linux distributions, but can also be used on Windows. There are graphical extensions to the tool, but it can also be controlled from the command line.
Connection via rSync is not encrypted!
The address of the disk space should be in the form:
rsync://uživatel@server/uživatel/cesta
Disk connection via SMB (CIFS)
SMB (also called CIFS) is a protocol for shared file access, especially between computers running the Windows operating system (shared drives).
Connecting via SMB has several limitations:
- SMB protocol communication is not encrypted.
- The performance and speed are quite dependent on the quality of the Internet connection, at greater distance (between your PC and the server) the usability decreases. It is especially suitable for backing up Windows servers.
- Some ISPs block SMB ports.
- SMB communication can often be blocked by firewalls (TCP ports 139 and 445).
Frequently Asked Questions
What kind of connection is best?
Depending on what you want to do, we recommend FTP for regular file work, FTP or rSync for regular backups, and SMB for Windows server backups.
How do I troubleshoot FTP connection problems?
For instructions on how to troubleshoot FTP problems, see FTP Troubleshooting.
Do you have any tutorials on using rSync and SMB?
For more information about rSync, see the documentation ⧉ (external tutorial) or the community tutorials Encrypted rSync connections &box; and Backing up FTP web hosting with rsync &box;.
For community instructions on how to connect a disk via SMB from different OSes and set up an encrypted connection, see Disk - SMB/CIFS Connection &boxboxbox;.