In this article you will learn:
- Where to find a listing of DNS record change history
- How to recover DNS records
- Frequently Asked Questions
DNS record change history
The DNS record change history listing contains information about exactly when a DNS record was set(row-add), changed(row-update), or deleted(row-delete). You can also trace the original text of overwritten or deleted DNS records and use this information to restore them.
To access the DNS record history dump, follow these steps:
- Log in to the customer administration ⧉.
- Select DNS from the top menu.
- Select the DNS whose history you want to list.
- Select Change History from the left menu.
The DNS records listed here have the format:
name (if any)|type|ttl|data
Restoring DNS records
Unfortunately, record recovery is not automatic. However, you can trace the change in the history (row-update or row-delete), copy the original data and edit or create the correct DNS record according to the DNS - Domain Records instructions.
After opening the DNS record change history, follow these steps:
- Click the magnifying glass icon to open the detail of the edited or deleted record.
- Copy the data part of the record (the section after the last character |).
- Create or edit the appropriate DNS record.
Frequently Asked Questions
How do I find out who made the changes?
If you see a large number of changes at once, it may be an automatic DNS setting by our system, for example when pointing a domain to a service, or setting up a new service with DNS editing checked. If authorized users have access to the DNS, you can ask customer support to tell you the originator of the change via the contact form ⧉.