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FTP – WebFTP Guide

On this pageKdy tento návod použijeteBasic information about WebFTPLogging inBrowsing between directoriesCommon problemsFrequently Asked Questions

This article covers the basic use of the WebFTP client. For a guide to managing FTP accounts in the Customer Administration, see the article Webhosting – FTP Accounts. For a general guide to managing web hosting files, see the article Webhosting – File Management.

In this article you will learn:


Kdy tento návod použijete


Basic information about WebFTP

You can find the WebFTP web FTP client at https://webftp.wedos.net/ ⧉. It provides access to files of:

  • the Webhosting service
  • the WEDOS Disk service

The WebFTP client currently does not support access to web hosting on the WMS service. Use a different FTP client, for example FileZilla.

WebFTP can only access WEDOS services that support this type of access.

The advantage of WebFTP is access through a browser without having to install anything. The disadvantages include limited transfer speed and a limited set of supported file actions.

As an alternative to WebFTP, we recommend the desktop FTP client FileZilla.


Logging in

After opening the WebFTP ⧉ interface, log in. You will need the following details:

  • FTP server name
  • Username
  • Password

If you do not know these details, obtain them by following the guide FTP – Login.

Enter them in the form on the login screen and click the Login.

Sample login to the WebFTP client
Sample login to the WebFTP client

To log out, click the red button (icon) in the top right of the client.


Browsing between directories

After you log in successfully, the client lists the contents of the directory you have entered. 

Only the main FTP account has access to the root directory of the service. For more information, see the article Webhosting – FTP Accounts.

You move between folders by clicking the folder name.

The folder named .. Up takes you to the directory that contains the folder you are currently browsing.

If you need to move up several directories quickly, use the breadcrumb navigation Directory Tree. The link root leads to the root directory (the default one for your FTP account).

Breadcrumb navigation and the .. Up directory
Breadcrumb navigation and the .. Up directory

File management

With WebFTP you can perform these actions on files and directories: 

Creating directories and files

Create a new file or directory by clicking the corresponding button in the top left of the file overview.

Buttons for creating a new directory and file
Buttons for creating a new directory and file
  • For a new directory the system prompts you to enter and confirm a name. It creates the new directories in the current location and returns you there after they are created.
  • For a new file the system opens a code editor. Enter the name of the new file (including the extension) and type or paste the code into the text box. After you save, the system creates the file  in the current location and returns you there when you leave the editor.

Uploading

To open the interface for uploading a new file, click the Upload button in the top left of the file overview.

Location of the Upload button
Location of the Upload button

In the upload interface you can:

  • In the Upload to directory text box, set the folder to which you want to upload the file.
  • In the left part, Files select the files (not folders) that you want to upload.
  • In the right part, Archives (zip, tar, tgz, gz), select the zip, tar, tgz or gz files that you want to upload and extract at the same time.

After you finish selecting files, click the green confirmation button in this interface.

Sample procedure for uploading files to a website - an image and an archive to be extracted
Sample procedure for uploading files to a website – an image and an archive to be extracted

If a file with the given name already exists in the directory, WebFTP overwrites it without any further warning!

If you want to upload to the website: 

  • An archive without extracting it, upload it as a file in the left part of the form.
  • A folder containing files, pack it into a zip, tar, tgz or gz archive and upload it in the right part of the form.

Viewing and editing

You can view individual files directly in WebFTP and edit them if needed. Viewing works for most code files and images; you can only edit text files.

Links for viewing and editing files
Links for viewing and editing files
  • Viewing a file displays the code text including line numbers, or shows the image at its original size.
  • Editing a file tries to open the file in a text editor.

Click a file name to download it to your connected device.

Changing selected items

In the top right corner of the file overview you will find tools for bulk management of files and folders:

  • Copy. Copies the selected files to another directory or to another FTP server.
  • Move. Moves the selected files to another directory or to another FTP server.
  • Delete. Deletes the selected files after you confirm the list.
  • Rename. Changes the names of the selected files.
  • Chmod. Sets the permissions for reading, writing and executing files. If you do not know how these permissions work, do not change the settings.
  • Download. Downloads the selected files. If you download a folder or more than one file, WebFTP packs the contents into a zip file before downloading.
  • Zip. Packs the items into a zip archive, which it saves on the server or sends by email.
  • Unzip. Extracts a zip archive into the selected directory.
  • Size. Calculates and displays the total size of the selected files.
  • Search. Searches folders and subfolders for files containing the entered expression.

First, use the checkboxes in the left part of the table to tick the files you want to manage. Click the link All in the column header to select all items.

Checkboxes and tools for bulk file management
Checkboxes and tools for bulk file management

Common problems

For guides to solving common problems with connecting to FTP, see the guide FTP – Troubleshooting.

Common problems with the WebFTP client include:

Non-working connection to WMS FTPS

Problem: When you try to connect to FTPS on WMS web hosting through WebFTP, the system returns an error. The login details are correct, including port 22.

Cause: The WebFTP interface does not support connecting to WMS web hosting.

Solution: Use a desktop FTP client.

Nefunkční kopírování souborů

Problem: When you try to copy multiple files and folders to a new location, the copy seems to complete, but the target folder is empty.

Cause: The target folder is not set correctly for the copied files themselves.

Solution: Po výběru cílového adresáře v horní části stránky Copy directories and files klikněte na tlačítko Nastavit všechny cílové adresáře. Ujistěte se, že u všech adresářů je cíl správný.

Setting all target directories - the files are copied to the new location
Setting all target directories – the files are copied to the new location

Zabalení větší složky se zasekne

Problem: Při zabalení nebo kopírování větší složky (například celého webu do jiného adresáře) se WebFTP zasekne na několika desítkách procent a dál se nehýbe.

Cause: WebFTP má omezenou rychlost přenosu i podporované akce, s velkým množstvím dat si nemusí poradit.

Solution: Použijte desktopový FTP klient. Nepomůže-li to, požádejte o zkopírování dat zákaznickou podporu přes kontaktní formulář ⧉.

iPhone theme

Problem: I have the iPhone theme turned on and I cannot select any other.

Solution: Enter in the address bar: https://webftp.wedos.net/index.php?skin=blue. This resets the WebFTP skin to its default appearance.


Frequently Asked Questions

Where do I find the login details for FTP?

Údaje získáte z e-mailu o zřízení služby nebo ze zákaznické administrace podle návodu FTP – Login.

Uploading or downloading from WebFTP is slow and sometimes fails completely. What should I do?

Use a desktop FTP client. We recommend FileZilla ⧉.

How do I set file permissions?

Incorrectly set file permissions can cause errors. Instead of editing them manually, we recommend using automatic file permission repair.

Do které složky na webhostingu patří soubory webu?

Do složky www/domains/ a v ní do adresáře s názvem domény, například wds-test.cz.

Po přejmenování domény se zobrazuje stránka „webhosting je aktivní“. Kde je můj web?

Soubory webu zůstaly v adresáři původní domény ve složce www/domains/. Založte v ní nový adresář s názvem nové domény a soubory do něj přesuňte nástrojem Move.

Jak vypnu plugin WordPressu, když se nemohu přihlásit do administrace?

Přihlaste se k FTP, otevřete adresář wp-content/plugins svého webu a složku pluginu přejmenujte nástrojem Rename, například přidáním podtržítka na začátek názvu. WordPress plugin přestane načítat.

Jak smažu zbytky po neúspěšné instalaci webu?

Přihlaste se k FTP, zaškrtněte položky v příslušném adresáři a klikněte na Delete. Podrobnosti najdete v kapitole Changing selected items.

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