This article focuses on setting up email domain, permissions and limits in customer administration. For detailed instructions on setting up, deleting and managing email boxes in the customer administration, see the Email - Mailboxes article.
For general information on how to use e-mail, see the E-mail - Manual article.
In this article you will learn:
Basic settings for email services
The basic mailserver settings affect the general behavior of mail. Here you set the domain bucket, permissions and limits. You can enter the mail service settings by following these steps:
- Log in to the customer administration ⧉.
- In the top menu, select Hosting Services and Mailhosting, Webhosting, WMS or WebSite.
- Select the service for which you want to set up emails.
- In the left menu, select Email Settings.
Set up email services:
In this section you set:
Domain basket
A domain mailbox is a mailbox to which the server forwards e-mails addressed to non-existent mailboxes. It can catch emails with a typo in the address, unfortunately this behavior makes it an easy target for SPAM.
By default, the domain trash is disabled - emails for unknown recipients are rejected by the mailserver. To enable domain trash:
- In the Emails for unknown recipient menu, select Forward to address (domain trash).
- In the Domain Recycle Bin menu, select the mailbox to which the server will forward the mail. If you don't have a mailbox yet, create one according to the instructions in the article Emails - Mailboxes.
Permission
In this setting, you can globally enable or disable user logins to mailboxes and mail sending and delivery.
Limits
This is where you set up a notification to be sent to the mailserver about an outgoing site. You can disable the notification, send it to all mailboxes, or only to a selected mailbox, such as the administrator.
If the limit is set directly on the mailbox, the system sends a notification to this mailbox, and possibly also to the selected mailbox (administrator) if it is set in the system.
For more information about checking your mailbox space and how to increase it, see Emails - Increasing Mailbox Space.
Frequently Asked Questions
What is the difference between a domain basket and domain email forwarding?
The domain trash receives all emails sent to mailboxes that do not exist on the domain. A domain trash is one specific mailbox on a given domain. Redirecting emails on a domain redirects all emails sent to the domain to an existing mailbox elsewhere.