In this guide, you will learn:
- Which plans are available for hosting services:
- How to change the plan
- How to change the billing period
- Frequently Asked Questions
Plan comparison
The following overview compares the plans of the services Webhosting, Hosting WP and Mailhosting. If you need to find out which of these services is suitable for your project, also read the guide Services – Service Selection Guide.
Webhosting
The Webhosting service offers three plans for projects of various sizes.
| Parameter | LowCost | NoLimit | Extra |
|---|---|---|---|
| Web space | 10 GB | Unlimited | Unlimited |
| Database space | 1 GB | 2 GB | 5 GB |
| Email space | 5 GB | 5 GB | 10 GB |
| Aliases | – | 3 | 3 |
| Backups | Weekly | Weekly | Daily |
Hosting WP
The Hosting WP service offers three plans covering a wide range of requirements.
All plans share several features:
- The service includes one WordPress content management system on a single domain or subdomain. It does not support aliases or additional subdomains.
- Web servers use LiteSpeed and Redis cache for maximum application performance.
- Protection against DDoS, brute force and other attacks is provided by WEDOS Global Protection.
The basic differences between the individual plans are shown in the table:
| Parameter | LowCost WP | NoLimit WP | Business WP |
|---|---|---|---|
| Web space | 10 GB | Unlimited | Unlimited |
| Database space | 1 GB | 2 GB | 5 GB |
| Email space | – | 10 GB | 10 GB |
| Billing period | Annual only | Annual only | Annual only |
Mailhosting
The Mailhosting service offers two plans, which can be further configured with Add-on Services. The basic differences between the individual plans are shown in the table:
| Parameter | Individual | Business |
|---|---|---|
| Number of mailboxes | Unlimited | Unlimited |
| Default email space | 5 GB | 1 TB |
| Maximum email space | 505 GB | 5 TB |
| Billing period | Annual only | Annual or monthly |
Change of plan
For the Hosting WP service, you can upgrade or downgrade the plan. Keep the following rules in mind when changing the plan:
- When upgrading the plan the system issues a surcharge invoice for an amount corresponding to the price of the service for the entire remaining period. If Add-on Services are cancelled during the upgrade, the system reduces the price accordingly.
- When downgrading the plan we do not refund the money paid for the upgrade, not even partially. The system allows a downgrade only if the state of the email services meets the parameters of the target plan.
Preparing for a plan change
You do not need to make any preparations to upgrade a plan.
Before downgrading a plan, make sure that your mailboxes do not contain a larger volume of emails than the new plan allows. If the target plan does not support email for the service, delete the mailboxes completely.
Changing the plan
To change the plan of a hosting service, follow these steps:
- Log in to the Customer Administration ⧉.
- In the navigation bar, select Hosting services Webhosting, Hosting WP, or Mailhosting.
- Select from the list the service whose plan you want to change.
- In the left menu, select Change of plan or Change of variant.
- Select the billing period for the chosen plan.
- Click the button SELECT.
- Confirm the change with the button SET PLAN or SET VARIANT.
Change the plan of the service:
If the surcharge for the change is non-zero, the system immediately issues and sends a surcharge invoice.
When upgrading Mailhosting to the Business plan, you must verify your phone number by SMS for security reasons. You can find detailed instructions in the guide Email – Increasing Mailbox Space.
Changing the billing period
To change the billing period, proceed as for a plan change, but in the box with the selected plan, tick the desired billing period.
Change the billing period of the service:
The change of billing period takes effect only after the current expiration date of the service.
Frequently Asked Questions
I am upgrading a Hosting WP or Mailhosting plan to Business with monthly billing. Why is the amount of the surcharge invoice so high?
The surcharge invoice bills the service according to the current billing period. With a monthly period, the system will issue invoices only from the following period.