This guide covers general email notification settings for your customer account. To configure email notifications about service expiration, follow the guide Administration – Service Behavior Before Expiration.
In this article, you will learn:
- How to configure customer account email notifications
- How to choose newsletter topics
- Frequently asked questions
Account email notifications
Customer account email notifications inform you about:
- logins to your customer account;
- service order progress, payments and related accounting documents;
- Add-on Services before service renewal;
- failures, maintenance outages and changes;
- discount coupon draws.
To enable or disable these email notifications, follow these steps:
- Log in to Customer Administration ⧉.
- In the top menu, select My account Customer.
- In the left menu, select Account security for login emails, or Basic settings for all other notifications.
- Select or clear the checkboxes for the emails you do (not) want to receive.
- Save the settings by clicking Save changes.
For more information about securing your account using login emails, see the article Administration – Customer Account Security.
Newsletter
To enable or disable email newsletters or choose topics, follow these steps:
- Log in to Customer Administration ⧉.
- In the top menu, select My account Customer.
- In the left menu, select Email newsletters.
- Select or clear the checkboxes for your chosen newsletter topics.
- Confirm your choices with the button Save changes.
Frequently asked questions
Where can I turn off the emails reminding me to pay a month before the service payment is due?
To configure email notifications about service expiration, follow the guide Administration – Service Behavior Before Expiration.
Where else can I find information about VEDOS operations?
You can find more information about VEDOS operations on the blog.