Customer Administration
Customer Administration is used to manage your customer account, services and billing. · 15 articles
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Articles 13
Administration – Address Book
This article explains how to add a contact to the address book, edit or delete it and use it.
Administration – Request Authorization
This article explains which requests require authorization, how to send an authorized request and how to resolve common issues.
Administration – Service Behavior Before Expiration
This article explains how to configure global service behavior before expiration and how PUSH notifications work in this context.
Administration – Email Notifications
This article explains how to configure customer account email notifications and choose newsletter topics.
Administration – Contact Form
This article explains what the contact form is for, how it works and where to find it.
Administration – Manual
This article explains how WEDOS Customer Administration works and how to carry out selected basic tasks (logging in, checking system status and sending an authorized request).
Administration – Authorized User (Administrator)
This article explains how to authorize another user to manage your services, revoke their access to services and resolve common permission settings issues.
Administration – Phishing
How to verify the authenticity of an email from VEDOS, how to quickly check the status of your services, and how to report a phishing attempt…
Administration – Shared Login
This article explains what shared login is, how to activate it and how to manage it.
Administration – Customer Account Security
How to secure login to your customer account, log out active users and check the login history.
Administration – Customer Account
How to create a new account, change its details, secure it, cancel it and solve common problems.
Administration – Canceling a Customer Account
This article explains how to cancel a customer account and which conditions must be met before cancellation.
Administration – Support Communication History
This article explains where to find previous chats and emails with customer support in the customer administration panel. To learn how to contact support, see Getting Started…
Troubleshooting 2
Administration – Customer Email or Phone Unavailable
This article provides tips for keeping access to administration and services and explains what to do if your email or phone is unavailable in Customer Administration.
Administration – Login Issues
This article explains how to reset your Customer Administration password, identify a forgotten login email, deal with unavailable email or phone access and resolve other common…
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