This article covers connecting devices to Disk using various protocols. If you need to manage the service’s users, follow the guide Disk – Users.
In this article you will learn:
- How to get your login credentials
- How to connect Disk via:
- Frequently Asked Questions
Login credentials
The Disk service can have 1–5 users, depending on the selected plan. The first (main) user is created automatically, and the system sends the login credentials by email to the service’s billing address.
You can also find the login credentials in the Customer Administration, in the service detail. To get there, follow these steps:
- Log in to the Customer Administration ⧉.
- In the top menu, select Server services Disk.
- From the list, select the server whose details you want to look up.
To log in, you need the following details:
- Server address: You can find the address in the table Technical information in the Disk detail.
- Username: You can find it in the table WEDOS Disk users.
- Password: If you don’t know it, change it by following the guide Disk – Users.
If you need to create additional users or change the password of the main account, follow the guide Disk – Users.
Connecting Disk via FTP
To connect to Disk via FTP, you can use any FTP client, or WebFTP ⧉ directly in your browser. We recommend using the encrypted FTPS (SSL) variant, specifically explicit SSL (FTPES), where the FTP client connects to port 21 and then switches to encrypted mode.
You can find more information about connecting to Disk via FTP in the article FTP – Login.
Connecting Disk via rSync
The rsync protocol is used to synchronize files between two locations – it compares the source and destination directories and transfers only the differences. The tool is usually available in all Linux distributions and can also be used on Windows. There are graphical front-ends for the tool, but it can also be controlled from the command line.
The rSync connection is not encrypted!
Specify the disk space address in the following format:
rsync://user@server/user/path
Connecting Disk via SMB (CIFS)
SMB (also called CIFS) is a protocol for shared file access, mainly between computers running the Windows operating system (shared drives).
Connecting via SMB has several limitations:
- SMB communication is not encrypted.
- Performance and speed depend heavily on the quality of your internet connection, and usability decreases over greater distances (between your PC and the server). It is mainly suitable for backing up Windows servers.
- Some Internet service providers block SMB protocol ports.
- SMB communication may often be blocked by firewalls (TCP ports 139 and 445).
Frequently Asked Questions
Which type of connection is best?
It depends on what you want to do: for everyday work with files we recommend FTP, for regular backups FTP or rSync, and for backing up Windows servers SMB.
How do I solve problems with an FTP connection?
You can find a troubleshooting guide for FTP in the article FTP – Troubleshooting.
Do you have any guides for using rSync and SMB?
You can find more information about rSync in the documentation ⧉ (external guide) or in the community guides Encrypted rSync connection ⧉ and Backing up FTP Webhosting using rsync ⧉.
You can find a community guide on connecting a disk via SMB from various operating systems and setting up an encrypted connection in the article Disk – Connecting via SMB/CIFS ⧉.