In this article you will learn:
- What is an imprest account and what is it used for
- How to set up a deposit account
- How to top up your credit to your deposit account
- How to use your imprest account to pay for services
- How to invoice an imprest account
- How to cancel an imprest account
- Glossary of terms
Advance account WEDOS
An imprest account allows you to maintain a cash credit in your customer account to pay for services. Its main advantages include:
- Significant simplification of invoicing. Instead of payments and accounting documents for each individual service, you only deal with recharging and charging credit.
- Immediate payment of orders. Orders paid from credit are processed immediately by the system instead of waiting for the payment to be credited to the account.
- Automatic extension of services. In the service expiration settings, you can select services to be automatically extended 10 days before expiration, provided you have enough credit in your backup account. If you don't want the service to renew automatically, just terminate the service well in advance (terminating the service does not affect its expiration date).
You can pay any call for payment for WEDOS, a.s ⧉ services from your deposit account. This includes not only hosting services, but also other charges, such as a charge for restoring service from a backup.
You cannot currently pay for WEDOS OnLine services from your deposit account.
Setting up an imprest account
You can start using the backup account immediately after setting up your billing details in the customer administration. Follow these steps:
- Log in to the customer administration ⧉.
- Select Billing from the top menu.
- In the left menu, select Advance Account Billing Settings.
If you need to change your account billing information, please request this via the ⧉ customer support form. Requests are usually handled by the billing department within 1 business day.
Top-up and credit status
To top up the credit to the imprest account, first issue a new imprest invoice by following these steps:
- Log in to the customer administration ⧉.
- Select Billing from the top menu.
- In the left menu, select Advance Account Advance Invoices and Payments.
- In the New Advance Invoice form, enter the amount by which you want to increase the credit. Enter the minimum amount of CZK 100 (or equivalent in another currency) without VAT.
- Click on the create invoice button.
The system will issue an advance invoice for the top-up amount + VAT and send it to the email address specified in the billing details. You can pay the invoice:
- Ordinary bank transfer
- On-line payment
- By payment card
After the payment is credited to our account, the system will automatically increase the value of the credit on the deposit account.
Credit is refundable. If you wish to return the money, please follow the instructions in the Cancellation of Advance Account section.
Credit status
You can check your credit status directly on the customer administration homepage ⧉ or on the main Billing &box; page.
Payment of services from the advance account
If you have sufficient credit on your deposit account, you can use it to pay almost any order or invoice issued by WEDOS, a.s ⧉. For more information, see the article Advance Account - Payments.
Advance billing
Billing an imprest account is described in the article Imprest Account - Billing.
Cancellation of an imprest account
If you do not wish to continue to use the backup account, please contact us via the form ⧉. We will reset the account and return the balance to you. Requests are usually dealt with by the billing department within 1 working day.
Glossary of terms
- Credit: Money in an imprest account intended to pay for services.
- Reset: Refund the entire remaining credit value to your bank account.
- WAPI: WEDOS API, uses credit to pay for transactions.