This guide deals with ordering Mailhosting. If you already have a service and need to manage your mailboxes, follow the instructions in the Emails - Mailboxes guide.
In this article you will learn:
- What Mailhosting includes
- What are the terms of ordering Mailhosting service
- How to order Mailhosting
- Frequently Asked Questions
Mail Hosting Service
The Mailhosting ⧉ service arose from the suggestions of customers requiring e-mail boxes without the need to purchase Webhosting or a paid variant of the WebSite service. It works almost identically to the email services of the mentioned products, but you don't pay for a site you don't use or host elsewhere.
If you want to have both e-mails and a website with VEDOS, order the Webhosting service or the paid variant of the WebSite service.
Mailhosting offers, among other things:
- 5 GB of space for emails (you can increase up to 160 GB, we are preparing 1 TB)
- unlimited number of mailboxes and mailbox aliases
- access to emails via client or browser via WebMail ⧉(manual)
- DKIM, SPF, antispam, antivirus, advanced attack protection
- Domain trash option (messages to any address delivered to a specific mailbox)
You can find a complete description of the service on the Mailhosting product page ⧉.
The limitations of mail hosting are the same as those of Webhosting and WebSite, i.e.:
- maximum number of emails sent per day: 500(more information ⧉)
- maximum size of sent emails including attachments: 100 MB
- banning the use of the SMTP server for sending bulk emails, including solicited ones(more information &boxboxbox;)
- e-mail services do not include: groupware, calendar, data sharing, synchronization, Instant Messaging, VoIP
Terms of ordering Mailhosting
Before placing a new order, please make sure that:
- You own or have in your customer account the domain for which you are ordering Mailhosting. Mailhosting can also be set up by an authorized user of the domain. An exception is ordering a service with a free domain.
- You do not use the domain for which you order Mailhosting with another email service (Webhosting, paid variants of WebSite).
If you want to get a free domain for Mailhosting, you can set it up directly as part of your Mailhosting order. Domains ordered and paid for separately are not eligible for the free domain offer.
Order Mail Hosting
If you qualify, order a new Mailhosting at this link ⧉ by following these steps:
- Fill in the domain and:
- Use the Additional Services to set the required mailbox capacity (5 GB base + additional 5 GB for each activation).
- Decide whether you want to have DNS records of type MX automatically entered/changed (only if the domain uses WEDOS DNS servers).
- Tick the necessary consents.
- If you are not logged in to the customer administration, log in now ⧉.
- Enter the billing information to which we send invoices and other information about the service, such as hacking reports and restrictions you have set.
- Enter the details of the service provider.
- If you are setting up a free domain for mail hosting, fill in the domain settings and owner details.
- Check your details and complete the order by clicking Finish Order.
Please note that the additional 5 GB email space increase service is automatically enabled in the order. If a 5 GB mailbox is sufficient for you, uncheck the additional service.
If you do not enter a payment from your deposit account when you complete your order, the system will send an invoice to the service billing email provided.
Mailhosting will be up and running within 1 hour of successful receipt of payment.
Frequently Asked Questions
Why can't I set up Mailhosting when I have Webhosting?
Webhosting has email hosting integrated. More information can be found in the Emails - Manual.
Why is the price of the service in the order double the price in the offer?
Make sure you have unchecked the 5 GB email space increase service. Then the prices should match.
I already have a service set up, how do I create mailboxes?
Follow the instructions for Emails - Mailboxes.