Knowledge Base›Email›Forwarding Emails

WebMail – Forwarding Emails

On this pageAutomatic Message ForwardingOther Forwarding OptionsFrequently Asked Questions

This article describes how to set up automatic message forwarding in the WebMail ⧉client. You can also forward emails directly from the mailbox, or redirect them from the domain.

The screenshots were taken in the new template Elastic. If you are using the older template Larry, follow the text instructions, or change the template, at least temporarily, by following the guide.

In this article you will learn:


Automatic Message Forwarding

After forwarding, the system deletes automatically forwarded messages from the server, even if a delivery error occurs.

To set up message forwarding, first create a new filter with these steps:

  1. Log in to the WebMail ⧉.
  2. client. In the top right corner, click the Settings.
  3. button. In the left menu, select Filters.
  4. Click the Create.
Adding a new filter in the WebMail client
Adding a new filter in the WebMail client

Fill in the new filter form:

  • Filter name: Choose any name by which you can easily identify the filter.
  • Scope: If you do not want to forward mail based on criteria (e.g. a subject containing the word Invoice), select All messages.
  • Actions: In the menu, select Forward message to and enter the email address you want to forward messages to in the empty field.

Finish the setup by clicking the Save.

Sample basic forwarding setup
Sample basic forwarding setup

Message notification

If you only want to be notified that a message has arrived instead of forwarding it, select instead of Forward message to the option Send notification and set the notification email here, and optionally the notification message and other parameters.


Other Forwarding Options

You can extend basic forwarding with further options, for example:

Forwarding to multiple addresses

You can set additional forwarding addresses by clicking the + button in the Actions section and entering the action again: Forward message to and email addresses.

Keeping forwarded messages in the mailbox

With the usual forwarding setup, WebMail deletes the forwarded message. If you want to keep it in the mailbox as a backup or for another purpose, follow these steps:

  1. Using the + button in the Actions section, add a new action.
  2. In the list of actions, select Copy message to and then Inbox.
Saving the forwarded message to the inbox
Saving the forwarded message to the inbox

Frequently Asked Questions

Can I forward messages in other ways?

Yes, you can also set up forwarding for a mailbox in the hosting settings, or directly on the domain (this applies to all mail routed to the given domain).

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