This article is simplified for beginners. For complete information about email, including solutions to common issues, see the category Email.
What would you like to do with your email?
New mailbox
This guide assumes you have set up the service Webhosting ⧉, or Mailhosting ⧉.
Log in to Customer Administration and follow the link to create a mailbox for:
Select the service where you want to create the new mailbox from the list.
Enter the following details in the form:
- Mailbox name: The text before the @ sign, e.g. info or billing.
- Password: A secure password containing lowercase and uppercase letters, numbers and special characters. A password that meets all the requirements displays the message password is valid.
- Confirm: Re-enter the password to reduce the likelihood of a typo.
Click the button Create mailbox.
Done! 🎉
The system usually creates the mailbox within a few minutes.
WebMail email client
You can also manage your email using your own email clients on your computer and phone. For more information, see the advanced article Email – SMTP, POP3 and IMAP.
Follow the link webmail.wedos.net ⧉.
Enter the following login details:
- Username: The full email address of the mailbox you are logging in to, e.g. info@vedos.cz.
- Password: The current mailbox password. If it does not work, go to the guide Changing your mailbox password.
Done! 🎉
In the WebMail interface, you can:
- Receive and compose messages
- Configure selected mailbox settings
- Automate mail sorting using filters
For more information about the WebMail client and how to use it, see the advanced article WebMail – Manual.
Changing your mailbox password
Changing the mailbox password in the system may take up to 15 minutes.
Follow the link to manage mailboxes for the service:
Select the service containing the mailbox whose password you want to change from the list.
In the mailbox list, open the details of the mailbox whose password you want to change.
In the mailbox details, fill in the field Password so that it contains lowercase and uppercase letters, numbers and special characters. A password that meets all the requirements displays the message password is valid.
Enter the same password in the field Confirm.
Click the button Save changes.
Done! 🎉
The mailbox password change takes effect within 15 minutes.
Increasing email storage
The email storage increase takes effect within 30 minutes of activation.
Follow the link to manage the service add-on:
Select the service whose mailbox storage you want to increase from the list.
In the management interface for the Increase Email Storage by 5 GB Add-on Service, select the number of activations (each activation increases total mailbox capacity by 5 GB).
Confirm your selection with the button Activate.
If you are increasing the space of a mailbox that has already been increased, follow the advanced guide Email – Increasing Mailbox Storage.
Done! 🎉
The email storage increase takes effect within 30 minutes.