This article covers switching between website hosting services (Webhosting, WebSite) and Mailhosting. To activate email alongside website hosting (except WebSite Free), you do not need an additional service: simply create mailboxes on the hosting service following the guide Email – Mailboxes.
For instructions on switching between other service types, see the article Services – Changing the Hosting Type.
In this article, you will learn:
- Comparing hosting services for email
- How to switch from Webhosting/WebSite to Mailhosting
- How to switch from Mailhosting to website hosting
- Common issues
- Frequently asked questions
Service comparison for email
You can host email on Mailhosting or other hosting services. If you also want a website with VEDOS, we recommend Webhosting or WebSite.
The following table provides a detailed comparison of the relevant hosting service specifications:
| Webhosting (NoLimit and Extra) | Webhosting (LowCost) | WebSite (Profi and Premium) | WebSite (Free) | Mailhosting | |
|---|---|---|---|---|---|
| Basic mailbox capacity | Nolimit 5 GB, Extra 10 GB | 5 GB | 5 GB | – | 5 GB |
| Maximum mailbox capacity | Nolimit 155 GB, Extra 160 GB | 155 GB | 155 GB | – | 155 GB |
| Maximum emails / day (SMTP) | 500 | 50 | 500 | – | 500 |
| Maximum emails / day (PHP) | 500 | 50 | 500 | – | – |
| Website | Custom application / CMS | Custom application / CMS | Block editor + templates | Block editor + templates | No |
Switching from website hosting to Mailhosting
Switch to Mailhosting if you want to run on your domain:
- email only, without a website;
- email with VEDOS and a website with another provider.
The process consists of these steps:
Releasing the website hosting domain name
The system does not allow two services with email hosting to use the same name. First, free up the name by renaming the original website service:
- Webhosting, following the guide Webhosting – Renaming (Changing the Domain),
- WebSite, following the guide WebSite – Renaming / Changing the Domain,
for example, to stary.domena.tld, where domena.tld should be replaced with the original domain.
If a Webhosting alias is blocking the domain name, remove it following the guide Webhosting – Aliases.
Ordering Mailhosting
You can now create a new Mailhosting service for the domain.
Changing MX records to Mailhosting
If the domain does not use WEDOS DNS records, or you do not want them changed automatically for any reason, set the following records after setting up Mailhosting: MX DNS records:
Name TTL Type Data
300 MX 10 mx1.wedos.email
300 MX 10 mx1.wedos.global
300 MX 10 mx1.wedos.com
300 MX 10 mx1.wedos.mx
300 MX 20 mx1.wedos.online
Migrating existing mail to Mailhosting
You can automatically migrate existing mail to the newly created Mailhosting service following the guide Email – Automatic Migration, or manually using a desktop client.
When automatically migrating from renamed website hosting to Mailhosting, enter after @ the new Webhosting or WebSite name.
Switching from Mailhosting to website hosting
Switch to website hosting (Webhosting, WMS, WebSite except Free) if you want both a website and email on the domain.
The process consists of these steps:
Releasing the Mailhosting domain name
First, free up the name by renaming the original Mailhosting service following the guide Mailhosting – Renaming (Changing the Domain) for example, to stary.domena.tld, where domena.tld should be replaced with the original domain.
Ordering website hosting
You can now create Webhosting or WebSite for the domain (except Free, which does not support email).
Changing MX records to website hosting
If the domain does not use WEDOS DNS records, or you do not want them changed automatically for any reason, set the following records after setting up Mailhosting: MX DNS records:
Name TTL Type Data
300 MX 1 wes1-mx1.wedos.net
300 MX 1 wes1-mx2.wedos.net
300 MX 10 wes1-mx-backup.wedos.net
Migrating existing mail to website hosting
You can move existing mail to website hosting using automatic migration following the guide Email – Automatic Migration, or manually using a desktop client.
When automatically migrating from renamed Mailhosting to website hosting, enter after @ the new Mailhosting name.
Automatically migrate email to:
Common issues
Common issues when switching between website hosting and Mailhosting include:
Domain name used by another service
Problem: The following error appears: The domain name is already used by another service.
Cause: The system cannot contain two email-enabled services with the same domain name at the same time.
Solution: Make sure you have renamed the original service (or asked support to remove the name).
Original service mailboxes inaccessible
Problem: You cannot log in to the original service’s mailboxes (or access fails for the migration script).
Cause: Renaming the original hosting service changed the mailbox name (login).
Solution: For example, if your original mailbox was info@domena.tld and you renamed the service to stara.domena.tld, the mailbox login is now info@stara.domena.tld. If you asked support to remove the service name, enter the service identifier shown in Customer Administration after the @ sign, for example info@w123456. Renaming the service does not affect the mailbox password.
Frequently asked questions
What should I do if I want both Webhosting and Mailhosting?
Email hosting is already included in Webhosting, WMS and paid WebSite plans. You create a separate Mailhosting service only if you do not want website hosting or have it with another provider.
Why do I need to migrate email? Can’t you simply turn off the website and leave email running?
Mailhosting is a separate service and currently does not technically support simply turning off the website.
I want my website as an alias but email kept separate. How do I arrange that?
Unfortunately, this currently requires a separate Webhosting service running both the separate email and the website.